Flexible Work - Procedures

What this means: 

• A flexible schedule allows employees to shift their start and end times while still covering their regular hours.

Who can request it: 

• All employees, in any role

• As long as the schedule continues to meet operational needs 

How it works:

1. Employee discusses the proposed schedule with their direct Supervisor.

2. Supervisor reviews the request based on team needs, workload, and coverage.

3. If approved, the new schedule is documented and communicated to all affected team members.

Important guidelines:

• Work should generally be performed during JBPro’s standard business hours.

• All employees must be available during core hours: 10:00 AM – 3:00 PM EST (unless a Supervisor approves an exception).

• Flexible schedules must support, not hinder, team collaboration and productivity

Flexible remote work options are available in two forms: (A) Occasional Remote Work and (B) Ongoing or Full-Time Remote Work.

A. Occasional Remote Work

Ideal for short-term or one-off needs such as:

• Appointments

• Weather concerns

• Personal situations

• Temporary disruptions at home

Process:

1. Employee communicates the need to their Supervisor in advance.

2. Supervisor confirms coverage and approves the request.

3. Employee works remotely for the agreed-upon timeframe.

B. Ongoing or Full-Time Remote Work

Some roles and employees may be eligible for more consistent remote work.

Process:

1. Employee submits a request to Human Resources.

2. HR evaluates the request based on:

• Job responsibilities

• Employee performance and experience

• Level of independence required

• Availability of necessary equipment

3. HR provides formal written approval before ongoing remote work can begin.

• Any position may be considered for flexible or remote arrangements based on role demands, individual performance, and operational needs.

• Entry-level employees (less than 3 years of related experience) are generally expected to work on-site due to the importance of hands-on learning, mentorship, and team integration.

• Supervisors and HR will ensure arrangements support both the employee’s success and business needs.

Employees approved for remote work, whether occasional or ongoing, are expected to maintain:

• Strong communication

• Consistent productivity

• Responsiveness during work hours

• Availability during core hours (unless otherwise approved)

Remote work is a benefit that depends on maintaining the same high standards JBPro holds for all employees.

To work effectively from home, employees must have:

• Reliable high-speed internet

• A quiet and professional work environment

• Equipment suitable for their role (computer, monitors, software access, etc.)

JBPro may assist with equipment needs when appropriate.